At the time taking the first lessons in Hai Phong Private University, we
were just like the naive children with little knowledge of language skills and
social issues. Throughout 4 years hard studying, thanks to all teachers‘
experience sharing, teaching and their whole-hearted instructions, we could
gradually complete our language and soft skills, especially the precious social
knowledge.
First and foremost, it is an honor for me to express my deepest gratitude
to my supervisor, Mrs. Hoang Thi Bay, whose encouragement, guidance and
willingness to motivate me from the beginning to the end enabled me to
complete the graduation paper. This would not have been possible without her
supports.